FAQ
Frequently Asked Questions
Find out more by reading our most frequently asked question
1 Warwick Park
Tunbridge Wells
Kent
TN2 5TA
Tunbridge Wells
Kent
TN2 5TA
Parking is £12 per day. We have limited spaces available, which must be booked in advance. Please email reception to reserve a space.
There is free parking at the top of Warwick Park, just a 10-minute walk from the hotel.
There is a car park on Major York Road, £6.50 per day and a 5-minute walk to the hotel.
Tunbridge Wells mainline station is the closest train station to One Warwick Park Hotel. Only a few minutes’ walk from the hotel.
Yes, it takes approximately 15 – 20 minutes to walk from the town centre to The Pantiles.
Yes, The Brasserie is the perfect Tunbridge Wells hotspot. See the website here.
The Brasserie is open:
Wednesday – Thursday 17:00 – 21:30
Friday – Saturday 12:00 – 21:30
Sunday 12:00 – 17:00
Yes, we have a quirky, art-deco style bar. Serving cocktails, alcoholic and non-alcoholic drinks.
Monday – Friday, from 7am
Saturday – Sunday, from 7:30am
Breakfast is served in The Brasserie
We take all card payments
One Warwick Park Hotel requires all guests to provide a valid credit or debit card on check- in. The hotel will pre-authorise your card for your full room rate (unless room rate paid in advance) plus £70 per room for any additional charges which you may incur during your stay with us. You will be unable to check-in without a valid credit or debit card.
If you arrive to check-in with only Apple Pay options via your phone or watch and no physical card the £70 charge for incidentals will be taken as a payment and refunded on check-out if no charges are incurred.
PLEASE SEE THE FULL INFORMATION HERE
If you arrive to check-in with only Apple Pay options via your phone or watch and no physical card the £70 charge for incidentals will be taken as a payment and refunded on check-out if no charges are incurred.
PLEASE SEE THE FULL INFORMATION HERE
We don’t permit any external catering Monday – Saturday, however please do not hesitate to share with us any bespoke requests as its likely our team of Chefs will be able to accommodate these for you.
We are now offering Function Room Hire only on select Sundays throughout 2022 for children’s parties only. Guests are welcome to provide their own children’s catering, with the function room charged at £300 for four-hour hire. This includes time for set up & pack down, as well as tables & chairs and access to our onsite Duty Manager.
We are now offering Function Room Hire only on select Sundays throughout 2022 for children’s parties only. Guests are welcome to provide their own children’s catering, with the function room charged at £300 for four-hour hire. This includes time for set up & pack down, as well as tables & chairs and access to our onsite Duty Manager.
Please do not hesitate to let us know if any of your guests have a specific dietary requirement, as its likely our team of talented Chefs can accommodate this for you. Our Events Coordinator will confirm any dietaries with you prior to arrival, with confirmation required no later than two weeks prior.
More than welcome to provide your own DJ/Entertainment for your event, providing the company is able to provide a PAT testing certificate & public liability paperwork. Our Events Team will be able to confirm directly with the company timings for access, as well as details of the sound limitations prior to their arrival.
You can bring your own decorations for your event and where possible our Events Team will help with the set up of these. We would ask that nothing is tacked to the painted white walls, however.
To go ahead and book your private party, we would ask for a signed copy of our booking form, which comes over to you via DocuSign for e-signing. We would also ask for a deposit payment at this stage, which is typically 10% of the booking total, with the final balance due no later than two weeks prior to arrival.
Should we legally be unable to host your event, you will be offered a suitable date for postponement within six months of the original date or a refund on the deposit payment. Should you look to postpone beyond the six months, your booking may be subject to a nominal increase in line with our yearly price increase. Cancellation for any other reason will be in line with our standard terms & conditions.
Our standard finish time for the music is midnight, with the bar closure at 11.30pm. Should you wish to extend to a later finish time we offer a late license which is an additional £180.00. This extends our license to a bar closure of 00.30am with the music off at 1am.
In addition to the £180 fee, there are also 12 ‘late license bedrooms’ that have to be booked by guests of the party, to secure the later finish.
In addition to the £180 fee, there are also 12 ‘late license bedrooms’ that have to be booked by guests of the party, to secure the later finish.
Where possible we will try and offer early access to ensure there is plenty of time for set up & decorating. Our Events Team will be able to confirm the early access time two weeks prior to your event date.
